Free Brain Support

We're here to help. Most questions are answered below — if not, email us and we'll get back to you.

Quick help

Why does Free Brain ask for Screen Time access?

Free Brain uses Apple's Family Controls, Managed Settings, and Device Activity frameworks to shield only the apps, categories, and websites you select on your own device. The authorization request appears only after you tap Allow Screen Time Access.

Why does a selected app still open?

Confirm Screen Time access is approved, the app is included in the active Mode, and the hold-to-lock progress completed. If a recurring Schedule is involved, confirm the Schedule is enabled and includes the current day and time.

How do I change the hold duration?

Open Settings › My hold rules. Lock and unlock holds can each be set from 1 to 60 seconds.

How do I restore Free Brain Pro?

Use Restore Purchases on the Free Brain Pro purchase screen while signed in to the Apple Account that made the original purchase. Free Brain does not require a separate account.

How do I manage or cancel a subscription?

Manage or cancel any time in Settings › your name › Subscriptions on your device. See the Terms of Use for renewal details. Deleting the app does not cancel a subscription.

How do I remove my data?

Modes, Schedules, settings, and Activity history are stored locally. Delete Free Brain from the device to remove its local app data, subject to Apple's normal backup and restoration behavior. Screen Time authorization can be changed in system settings.

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